PO Box 600372
San Diego, CA 92160
Items That Cannot Be Returned:
Products that are defective, and/or DOA (Damaged On Arrival), can be returned for repair/replacement. If your return is shipped after the timeframes indicated above or without a packing slip or an authorization number, we regret that we cannot issue a refund or send the merchandise back to you.
20% restocking fee applies to all tools refunds.
Per State of California regulations, any taxes refunded in this case will be calculated based on the final refund amount minus the 20% restocking fee, not the original purchase price. Please refer to http://www.boe.ca.gov/pdf/reg1655.pdf for further information.
The refund will be issued once it is confirmed that the item is in the same condition that you received it, has the return authorization number and packing slip.
Please note: Shipping charges are non-refundable.